There is no additional charge for CustomPAK beyond your co-pays and the cost of any over-the counter medications, vitamins and/or supplements that you choose to add. There are no other shipping, handling, or hidden fees with CustomPAK.

In the event of a dose change for one of your regular medications, we can send an interim supply to get you through to your next refill. We will package the new dose in your next CustomPAK and remove the old one. If one of your medications requires frequent dose changes, we may, however, package that medication separately in a standard pill bottle with instructions. This allows you to change your dosing of that particular medication without having to worry about changing the rest of your CustomPAK.

Absolutely. Any vitamins, minerals, or supplements you would like can be packaged with your prescriptions.

If you would like to speak to a pharmacist during normal business hours, 9:00am-6:00pm, Monday-Friday and 9:00am-2:00pm, Saturday, call 570-989-0990. After-hours, call 570-989-0990 and push “5” at the prompt to leave a message for the pharmacist to call you back.

Almost all the information we gather comes directly from you–during your initial consultation and sign-up. After the initial consultation and sign-up, we contact your previous pharmacy to gather your prescription information. This includes the names, dosages, and quantities of your medications, instructions on dosage, refills, provider(s), and other important information to ensure you get started on the CustomPAK system at a time that’s convenient for you. We may gather further information related to your prescriptions from your provider(s).

Your provider can send your new prescription directly to us! If your new medication is to be started immediately, we will provide a standard pill bottle with enough of the medication to get you through to your next cycle. After that, the new medication will be packaged with your other medications in your CustomPAK.

Absolutely! We work with you to get your insulin, needles, and other diabetes testing equipment to you in a safe and controlled manner as quickly and efficiently as possible. Our pharmacists can discuss no-cost or low-cost options for test strips and/or other supplies for Medicare Part B patients.

Call us as soon as your remember. We will review your regimen and decide what your best course of action should be.